Showing posts with label Engagement. Show all posts
Showing posts with label Engagement. Show all posts

Saturday, 2 March 2013

Increasing Traffic and Engagement … with Fun and Games

This guest post is by Danny Iny of firepolemarketing.com.

When you blog all the time about a certain topic…

…even if you’re still completely passionate about it…

…it can sometimes get a little boring.

You feel it as a blogger, and your readers may feel it, too.

Now, of course, your readers can go elsewhere on the internet for new stimulation, but wouldn’t it be better if they stuck with you?

Or better yet, what if they had such interesting and engaging experiences on your site and with you that they wanted to tell their family and friends about it?

And what if they shared your content with their networks because doing so made them look really good?

This scenario is absolutely possible.

If you can keep enough novelty, challenge, and inspiration coming, your readers will want to spend more of their online time with you, giving you more opportunities to strengthen your relationships and make sales.

But before we talk about all of that, let’s explore why this usually doesn’t happen—even when we’re working our hardest and doing our genuine best to make our blogs worthwhile for our readers and subscribers.

Do you have a certain route that you follow a lot?

It could be your drive to work, or to your Mom’s house. It’s a path that you travel frequently, and know intimately.

There’s nothing surprising or unusual that happens along this route; it’s the same every day, and if it weren’t hideously dangerous because of other drivers and pedestrians, you could do it with your eyes closed. It’s so boring that you don’t even think about it.

The same thing can happen with any task that you do again and again. Brushing your teeth. Putting on your shoes. And even reading your favorite blogs.

It’s so common—such a habit—that you do it automatically, and don’t really consider what it is you’re doing, or pay attention to the details.

As a consumer of blogs, this is kind of a shame.

As a producer of blog content, it’s absolutely catastrophic. You need your readers to be riveted! And as a reader of Problogger.NET, you’ve made sure you’re not making any of the common mistakes that bloggers make.

So how do you fix the problem?

What you need to do is shake things up a little bit—change the process of engaging with you on your blog from one of providing content that gets read and maybe commented on, to an experience that happens that gets your readers thinking and motivated to act.

One of the best, most fun and most effective ways to do this is through a contest, challenge, or game.

What makes a contest, game, or challenge fun?

Well, it lights up areas of your brain that you don’t usually get to use every day—and that’s interesting. Moreover, it’s exciting—your mind has to sit up and take note because, “hey, you’re making me work!”

There are some principles that are common to all successful games, and I’d like to go over them quickly here. The four principles are:

motivation and loss aversionstatus and competitionsurprise and hopefeedback and reward

When you think about running a contest or challenge, I bet that the first thing you consider is the prize—it’s got to be amazing if it’s going to get people to play, right?

Not necessarily. People are more likely to act because they’re afraid of losing something they already have, then to gain something new.

You can apply this technique when you’re introducing your challenge. Paint a vivid picture of how wonderful winning and participating is. Outline all the benefits participants stand to gain. They could gain the prize, or knowledge, or networking, or glory—just make sure to make them feel like they already have it when you’re writing your description. If you do a good job at this, they’ll play to keep that feeling.

Once people are playing a game or challenge, they’ll be dying to know how everyone else is doing, and how they stack up against the rest of the competitors. (Even if they’re too cool to admit it, or are just “playing for fun.” They want to know—trust me.)

Take advantage of this by providing frequent updates to contestants, and emphasizing again how wonderful it will be to win—and how possible that is for anyone. Someone who starts out with a strong lead will be desperate to keep it, and those who are only a few points behind another player will want nothing more than to inch up in the rankings.

Obviously, not everyone is going to be occupying a top spot—that’s unavoidable. But the people who aren’t can be kept equally passionate and engaged with a little sense of discovery, surprise, and the possibility that this kind of excitement will happen again.

Think in terms of bonus challenges, opportunities to do a little extra, a funny note, a contestants-only joke. These kind of unexpected treats get people excited to be doing what they’re doing, and happy to keep going, even if they don’t expect they’ll win.

We all like to know that we’ve done a good job—and most of us are mature enough to at least grudgingly accept constructive feedback when we could have done better.

It’s no different in a contest than in life. If you can immediately, or very quickly, give someone feedback on how participants are performing, both on a personal level and as a part of the group, they’ll either want to continue to do well, or prove that they can do better.

Leaderboards and other tracking systems are good for this, as are personal emails, and contestants-only updates. Think of how valuable feedback is in your day-to-day life, and double that amount for your contestants.

Yes, the games master. Congratulations—you’re calling all the shots.

…But what shots are you calling, exactly?

Well that depends on what you want.

If you need more comments on your blog post, then run a comment competition. Let your readers know that for the next week or so you’re going to be looking at all of their valuable comments, picking a few favourites, and letting everyone vote on a winner. More comments will come.

If your social media presence isn’t that great, then run a guest post contest with the winner being the post that garnered the most Tweets or Facebook Likes. We did this recently on Firepole Marketing, and generated thousands of social media shares. (Not to mention a record traffic month!)

If your traffic is slow, create a wonderful new piece of giveaway content (for an opt-in!), and let your readers know that whoever directs the most people to it will win a fabulous prize—possibly in the form of your products or services.  For this option you’ll need to set up individual links for readers, but plugins like PrettyLink make that a snap!

You can use this idea in almost every aspect of your content calendar. You can promote a new product or series, you can use it to make your training and content more interesting and relevant, and you can use it to deliver content and training.

You can do it to teach, to engage, and to just have fun.

That’s what we’re trying to do right now with our Great Online Marketing Scavenger Hunt for bloggers and business owners; we’re using all of the gamification elements I’ve talked about here to teach contestants new marketing skills, to get them to experiment different technologies and techniques, and to help them extend their reach online.

So what are you going to do? What games will you play to boost your traffic, engage your readers, and keep them coming back for more?

Danny Iny (@DannyIny), a.k.a the “Freddy Kreuger of Blogging”, teaches marketing that works over at Firepole Marketing. Right now, there’s a hugely exciting Online Marketing Scavenger Hunt going on over there, and it’s not too late to get in on the action, expand your reach online, and engage with an amazing community of marketers.


View the original article here

Friday, 4 January 2013

How Embedded Social News Grew My Content, Traffic, and Engagement, and Saves Me Time [Case Study]

This guest post is by Brian Lippey of Guitar Shop TV.

Every blogger wants to offer the best content to his or her audience.

With Guitar Shop TV (GSTV), I set out to create an online community for passionate guitar fans and music lovers around the world.  My goal was to offer the best guitar-related content to my audience.

To achieve this, the GSTV team has filmed over 200 hours of original online TV content. We update our blog regularly—with everything from live performances and backstage interviews, to commentary on upcoming album releases and the latest guitar gear. We tweet. We post on Facebook. We even have an on-site guitar shop.

But audiences today have a large appetite for content! With over 100 million guitarists and countless guitar music fans in the world, it’s important that our content’s fresh, entertaining and timely. Guitar news happens fast, making it difficult to churn out blog posts on everything out there.

Our audience is also very vocal about guitar-related content, as is evident on our Facebook page.

As creator of GSTV, I was looking for a social news platform that could deliver top guitar content from across the Web directly to our blog and allow users to participate on a social level. We want to engage music enthusiasts, not talk at them.

Our research led us to new social platform, ROCKZi.

ROCKZi is a social news platform that helps us deliver a fun community experience and share relevant content with our users. Unlike other social platforms that draw your readers to their networks, with this one, the traffic is directed to my blog, which gave me increased opportunities to attract more music fans and expand our community.

The platform lets you customize the content so that it really speaks to your blog’s audience. It let us pick a news category that was relevant specifically to our blog. For most websites, a category probably already exists, but if not, you can create one yourself.

We literally embedded the platform on our News page in three easy steps.

I was relived I didn’t need a developer to completely redesign our website—we had it up and running on our blog in about five minutes. The platform allowed us to alter the appearance of the content, so it fit nicely on our news page and matched our web design.

Since embedding the platform in August, we have seen traffic to the site increase by 25%. The average time spent on the page has also increased by four minutes.

Our readers started to come back to our site more often to educate themselves on guitar-related news that had been shared by otehrs in our community. And when they are on our site scanning the headlines, they do more than just read.

The platform comes pre-loaded with social tools that let readers post comments on stories, vote the best stories to the top, or submit their own stories they’ve discovered on the Web about the latest musicians or guitar gear.

So you can see what I mean when I say that this tool gives our site more than just good content.

It’s adding a social experience to the site that is bringing readers back more often to engage with other readers around content our audience cares most about.

We’re getting more traffic than Sturgis in August! And readers can pin, post, Facebook or tweet stories right from the page on our site, allowing them to feel more like a part of the community.

All the interactions between your users and the content that’s shared on your site (votes, shares, comments, etc.) will generate direct links through their social networks that will point directly back to your blog.

Do you use a social news tool on your blog? Have you tried ROCKZi? Share your experiences with us in the comments.

Founder Brian Lippey has a background that combines music and business. In Guitar Shop TV, Brian combines his passion for and knowledge of guitars with his strong business acumen.


View the original article here

Tuesday, 27 March 2012

Better Buttons Part 2: Buttons as Brand Engagement Tools

Earlier today, the Ninja made an important point about buttons on your blog: he said that users have an expectation about the kind of response they get when they interact with a button.

In a world where engagement is the blogger’s ultimate goal, we can take this one step further. We can see buttons as the mechanisms by which users effect their engagement—whether they’re clicking Subscribe or Comment or Share or Download or Buy, users enact engagement on your blog using buttons.

This is, primarily, why it’s important to use the correct—honest—words on your button: as the Ninja says, verbage sets an expectation that your conversion process must fulfil.

Another consideration is usability. The poor average reading levels of many web users, coupled with the distractions and limitations we all face as we use the web, suggests that we should keep button text as straightforward as possible. There are also standard web conventions for many interactions, and it makes good practice to consider those, too.

But there’s another element of engagement that we should consider when we look at button text, and that’s your brand.

If buttons are the ultimate point of engagement with your blog, they may well be the ultimate point of engagement with your brand, too. So your button text needs to be honest, clear and brand-appropriate.

For most bloggers, honesty and clarity are brand values, so a button that invites users to sign up for an email newsletter with the words “Subscribe now” is probably pretty brand-appropriate.

But, depending on your brand and your audience, there may be other options, including:

Sign up nowSign me up!Subscribe meLet’s do itBombs away!

That last example is a real-world example: it’s from the subscription form on Ashley Ambirge’s The Middle Finger Project.

As the Ninja alluded in his post, the button text you choose will always be seen in context, so you can shape it according to the surrounding calls to action. That said, it’s true that readers’ eyes may be drawn to buttons before they’ve read any surrounding text, so there’s a very strong argument that your button text should make sense independently of that text as well as within it.

Of course, “making sense” is relative to your audience: what makes sense to you may baffle me. So while some may argue that a text input box followed by a button that reads “Bombs away!” is not prescriptive enough—not a strong enough call to action—Ashley may reply that her readers get it, well and truly.

Moreover, we can imagine that those who do get it also get a kick out of clicking a button that reads “Bombs away!” rather than boring old “Subscribe.” Maybe “bombs away” is within their own personal vocabulary; maybe it simply resonates with them—tickles their fancy, or gives them a chuckle.

I wonder how many people are smiling as they’re clicking Subscribe buttons on websites right now? If your blog’s users are having a positive physical response to your brand as they’re interacting with your blog, that may well dictate something about the emotional depth of that engagement, and its potential to evolve into lasting loyalty.

This isn’t to say that your button text should always make people smile. Obviously that’s not appropriate for all brands or contexts. But words do solicit feeling, so a consideration of users’ feelings—which will, after all, affect their eagerness to undertake the interaction your button is inviting—is important.

Would you rather:

Get started, orProceed?Buy now, orPurchase?Become a member, orJoin us, orCreate an account?

Your answer probably depends on the site’s purpose and brand. And what about your blog? Is the text on your buttons consistent with your blog’s brand? I’d love to hear in the comments whether you’ve considered buttons as a branding element.

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